External Resident Payments: Partial - Not Paid by Resident
There are often times where you may want automated charges to be added to a resident ledger but as a landlord you decide to cover the costs. Examples of this could be with single-family housing where the landlord pays for mortgage or insurance costs. ExactEstate enables this by allowing add-ons to be created that are not paid by residents.
First go to the Resident Search Page.
Find the resident you wish and click the Options Cog to open the Options Panel, and click on "Resident Actions"
Now click on "View Ledger" from the quick links shown below.
When on the ledger page you will need to click "Add Payment" in the header.
A pop-up modal appears, and from there you need to select "Make Other Payment" as shown here.
You are now on the page where you can make payments for charges not completed yet that are marked as non-resident charges.
Now fill out the information, confirm the payment and submit the form. Doing this will store the payment information in the system.
