External Resident Payments: Partial
External Payments are any types of payment accepted that does not use our Merchant Processing Functionality in the system. These could be payments through Check, Money Order, Cash, or anything that does not use a Credit Card or Bank Account, including Subsidy Payments if they apply.
Partial Payments allow you to partially submit an amount for payment for any Transaction Code that has already been used in a payment or charge.
First go to the Resident Search Page.
Find the resident you wish and click the Options Cog to open the Options Panel, and click on "Resident Actions"
Now click on "View Ledger" from the quick links shown below.
When on the ledger page you will need to click "Add Payment" in the header. A pop-up modal appears, and from there you need to select "Make Other Payment" as shown here.
You are now on the page where you can make full payments. To go to Partial Payments, click here.
Now fill out the information, confirm the payment and submit the form. Doing this will store the payment information in the system.
