Residents submitting a work order in the resident portal involves the tenant logging into their online account and using a dedicated form to report a maintenance issue directly to management, including details and often photos, which automatically creates a new service ticket in the system.

A resident making a payment in the resident portal requires logging into your secure online account, selecting the outstanding charges or rent amount, and using an integrated payment gateway to submit funds electronically via credit card or ACH.

Resetting a resident's password involves accessing the resident's profile to trigger an automated, secure link to be sent to the resident's registered email for self-service reset.

A resident setting up automatic payments in the resident portal involves logging in and providing the necessary data to allow for automatic payments via credit card or ACH.